Inside the Future of Legal Tech with Jack Newton (EP 188)
Episode Summary
In this episode, I sit down with Jack Newton, Founder and CEO of Clio, during his visit to Australia for Clio Innovate Legal Day. Fresh off the energy of ClioCon in Boston, Jack and I dive into what’s shaping the future of legal tech, the cultural foundations that have made Clio a global standout
, and the shifts he’s seeing in the Australian legal market.
We talk about leadership, AI, firm growth, and why Australian lawyers are uniquely positioned to take advantage of the biggest legal tech opportunities unfolding right now.
This one is packed with insights, perspective, and a few moments that genuinely made me rethink what’s possible for law firms in Australia.
What You’ll Hear in This Episode
1. How Clio Built One of the Strongest Cultures in Legal Tech
Jack breaks down the values-driven approach Clio has held since 2008 and how it shapes hiring, leadership, innovation, and customer experience.
2. Why Clio’s No Lock-In Contract Model is a Gamechanger for Lawyers
A practical look at why monthly subscriptions matter and why law firms deserve true flexibility, especially when scaling.
3. The Real Scale of Clio (Spoiler: It’s Huge)
We talk global reach, revenue, employees, and Clio’s billion-dollar legal AI acquisition that has the entire industry talking.
4. Why Australia Is One of the Most Advanced Legal Tech Markets in the World
Jack shares what he’s observed about Australian lawyers, tech adoption, and the appetite for better practice management solutions.
5. The Access-to-Justice Gap and the Opportunity Ahead
A candid discussion on the 77 percent of legal needs currently not served and how AI, cloud technology, and better systems can transform that reality.
6. What Clio Is Building Specifically for the Australian Market
From trust accounting to compliance to a growing team on the ground, Jack shares what’s coming next.
My Key Takeaways for You
Law firms with strong systems win.
Jack’s insights confirmed what I see every day inside Scalable Law. The firms that grow fastest aren’t the ones that grind the hardest, but the ones that adopt modern systems and tools early.
Culture isn’t fluff. It’s a growth driver.
Hearing how deliberate Clio is with culture reminded me how important it is for law-firm owners to lead with clarity and values.
Australia is ready for a tech shift.
The hunger for alternatives, better user experience and flexibility is real. If you’re thinking about modernising your firm, this is the moment.
Data portability is non-negotiable.
Jack’s stance on lawyers owning their data is refreshing. It reinforces that practitioners should never feel trapped by their software.
Community matters.
Legal tech is no longer just about tools. It’s about joining a community of people who want to practise law in a smarter, healthier way.
Help Another Law-Firm Owner Grow
If this episode sparked ideas or shifted your thinking, please share it with another law-firm owner who would benefit.
And if you want more support to scale your firm with systems, smarter marketing, and better leadership, you can explore more resources at Scalable Law.
Share the episode and tag me. I’d love to know what resonated most.
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